At ime88, your privacy is not merely a legal obligation — it is a commitment we take seriously every day. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010.
Last Updated: January 2026Six core principles that guide how we handle your personal data
All data transmitted between your device and our servers ime88 — including login credentials, payment data via Touch 'n Go eWallet, DuitNow, GrabPay, and FPX — is encrypted using 256-bit SSL. This is the same security standard used by leading banks in Malaysia. No third party can intercept or read your data in transit.
ime88 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA 2010). This means we only collect data necessary for legitimate purposes, store it securely, and do not disclose it to any party without your consent unless required by law. Your rights as a data subject are fully recognised and respected.
ime88 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. The data you provide is used solely to deliver platform services, process transactions, and ensure the security of your account. This is a commitment we do not compromise on.
You have the right to access, correct, update, and in certain circumstances, request the deletion of your personal data stored at ime88. You may also object to the processing of your data for direct marketing purposes at any time. Contact our support team to exercise any of these rights easily.
Your personal data is stored on servers protected by strict physical and digital access controls. Access to member data within our internal systems ime88 is restricted to staff who require access to carry out their duties, and all access is automatically logged and monitored.
Although our security systems ime88 is designed to prevent any data breach; however, should such an incident occur and affect your personal data, we are committed to notifying you within a reasonable timeframe in accordance with legal requirements and your best interests as a member.
A clear overview of what data is collected, why, and whether it is shared
| Data Type | Purpose of Collection | Shared? |
|---|---|---|
| Full Name | Identity verification (KYC), withdrawal processing, legal compliance | No |
| Malaysian Phone Number | OTP verification during registration/login, customer support communications | No |
| Email Address | Account notifications, password resets, and promotional communications (where permitted) | No |
| Payment Data | Processes deposits and withdrawals via Malaysian eWallet/FPX. Stored in encrypted form. | No |
| Game & Betting Records | VIP points calculation, regulatory compliance, dispute resolution, internal audits | No |
| Device & IP Data | Account security, fraud detection, and prevention of multiple accounts | No |
| Identification Documents (KYC) | Age and identity verification for withdrawals. Stored with high-level encryption. | No |
| Platform Usage Data | User experience enhancement, internal analytics, and content personalisation | No |
| Support Communication Records | Quality control, staff training, dispute resolution | No |
| Disclosure to Authorities | Only when required by law or a valid court order | Yes (if required) |
This Privacy Policy explains how ime88 ("we", "platform", or "ime88") collecting, using, disclosing, storing, and protecting your personal information when you use our platform at ime88.best and all related services.
This document applies to all users of the platform ime88 — including visitors browsing the website without registering, and registered members using any of our services including live casino, slots, Sports Betting, badminton, poker, lottery, and jackpot.
ime88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA 2010), the primary legislation governing the processing of personal data in Malaysia. This policy is written in Bahasa Malaysia to ensure every Malaysian member can easily and clearly understand their data rights and protections.
By using the platform ime88, you agree to the terms of this Privacy Policy. If you disagree with any part of it, please discontinue use of the platform and contact us to close your account and request deletion of your data.
ime88 collects your personal data through two main methods — data you provide directly to us, and data collected automatically as you use the platform.
Data You Provide Directly:
Automatically Collected Data:
ime88 Data Collection Principles: We only collect data that is genuinely necessary to provide the services you request. We do not collect excessive or irrelevant data. Every category of data we collect has a clear and legitimate purpose, as described in the sections below.
ime88 uses your personal data only for the following lawful and necessary purposes in operating the platform:
We do not use your personal data for purposes beyond those listed above without first obtaining your explicit consent. If you have received marketing communications from ime88 and wish to stop receiving them, you may withdraw your consent at any time by contacting our support team.
ime88 does not sell, rent, or trade members' personal data to any third party for commercial purposes. This is a core principle that does not change. However, in certain limited circumstances, your data may be shared with the following parties:
Important: ime88 does not share data with third-party advertising companies, data brokers, or any entity that may use your data for purposes other than what is required to provide services to you. If you receive a message claiming to be from ime88 through unofficial channels, this may be a fraud attempt — please report it to us immediately.
ime88 continuously invests in the latest security technologies and procedures to protect your personal data from unauthorised access, loss, alteration, or unlawful disclosure. The following are the layers of protection we have in place:
Despite all these security measures, no system can be guaranteed to be 100% secure. ime88 encourages you to also take steps to protect your account — use a strong and unique password, enable two-factor authentication, and never share your login credentials with anyone.
Platform ime88 uses cookies and similar tracking technologies to keep the platform running smoothly and to deliver a better experience for you. Below are the types of cookies we use:
Most web browsers allow you to manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the platform ime88. We recommend accepting the necessary cookies for a smooth and secure gaming experience.
ime88 retains your personal data for as long as necessary for the purpose it was collected, or for the duration required by applicable laws and regulations. The following is a general guide to data retention periods:
Once the specified retention period ends, your data will be securely deleted or anonymised so that it can no longer be linked to your identity. If you wish to request deletion before the retention period expires, please refer to Section 8 on your rights.
As a data subject under Malaysia's PDPA 2010, you have the following rights regarding the personal data held by ime88. To exercise any of these rights, please contact our support team at support@ime88.best or via live chat.
You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within 21 business days from the date your request is received.
If the personal data we hold about you is inaccurate or out of date, you have the right to request that we correct or update it. Corrections will be completed within 14 business days.
You may request the deletion of your personal data in certain circumstances — for example, when the data is no longer needed or you withdraw your consent. This is subject to our legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time. Once you do, we will immediately stop using your data for that purpose.
In certain circumstances, you may request that we restrict the processing of your data — for example, while you dispute the accuracy of your data or while we are investigating a complaint you have submitted.
You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, so that you may transfer it to another service provider if needed.
ime88 is a platform operating for the Malaysian market and stores data within infrastructure that complies with appropriate data protection standards. In the context of the platform's technical operations, your personal data may be processed by servers or systems located outside Malaysia.
Whenever such a data transfer takes place, ime88 ensuring that:
Malaysian local payment service providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, Maybank, and CIMB process your transactions within their own systems, which are subject to Bank Negara Malaysia regulations. Payment data shared with them is limited strictly to what is necessary to process the transaction.
Platform ime88 is exclusively for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. Our registration process is designed to verify that users meet this minimum age requirement.
If we discover that personal data has been collected from a minor without valid parental or guardian consent, we will immediately take the following steps:
If you believe a minor has registered an account on ime88, please contact us immediately at support@ime88.best with any information you have so we can take appropriate action promptly.
Parents & Guardians: If you discover that your underage child is accessing the platform ime88, please contact us immediately. We take the protection of minors extremely seriously and will act swiftly to resolve any such situation.
ime88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technological developments, or new legal requirements. When we make significant changes, we will notify you via:
We encourage you to review this page from time to time to stay up to date with our latest privacy policy. Your continued use of the platform ime88 following any amendment to the privacy policy will be considered acceptance of the revised policy.
For any enquiries, requests, or complaints relating to this Privacy Policy and how ime88 handling your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex requests such as data access or deletion requests, we will acknowledge receipt within 24 hours and provide a full response within 21 business days.
The latest version of this Privacy Policy takes effect from January 2026. Any enquiries regarding the privacy policy prior to that date will also be handled in accordance with the same principles that have underpinned ime88's privacy practices ime88 since the platform first began operations.
Answers to the most frequently asked questions about privacy and data protection at ime88
All of the following Malaysian local payment methods support multi-layered security protocols to protect your financial data:
ime88 Financial Data Protection
Your transaction data across all payment methods above is encrypted with 256-bit SSL. ime88 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and the payment security guidelines set by Bank Negara Malaysia. For any enquiries regarding your financial data security, contact support@ime88.best or visit Terms & Conditions us.
Protecting your data and promoting responsible gaming are two core commitments ime88 that complement each other. We keep your personal information secure so you can play with peace of mind, while our responsible gaming tools help you maintain a healthy balance in online entertainment. This platform is for users aged 18 and above only.
Responsible Gaming GuideYour data is protected by 256-bit SSL encryption, we comply with Malaysia's PDPA 2010, and you have full control over your information. Register for free, deposit from as little as RM10 via Touch 'n Go eWallet or DuitNow, and enjoy live casino, slots, sports, badminton, poker & jackpot with complete peace of mind.
By registering, you agree to Terms & Conditions and ime88's Privacy Policy. Platform for users aged 18+ only.